Private Suite close to Orlando & advent Hospital

HOUSE RULES *Please read completely because this is the agreement between the Guest and the Hosts. PLUS ALL THE OBLIGATIONS AND RESPONSIBILITIES STATED IN THE LAW FOR RENTERS AND GUESTS. Breaking any of our house rules means immediate cancellation and eviction of the place. Plus Guest has all the obligations and responsibilities established by the law, related to the use of other’s property, renting, and city, county and State ordinances. Breaking any of our house rules means immediate cancellation and eviction of the place, no exceptions, no refunds. *Breaking any of the rules is subject to immediate ejection, removal or eviction, without a refund, and with an additional $250 fee charged to the guest card. To define this contract, everything the law dictates for real estate in Florida concerning rentals and properties applies, including furnished properties. The reservation is a bonding contract, and the guest is a renter with the same obligations, including the care of the furnishing and everything contained in the Suite, as per the pictures shown in the listing. *The Host reserves the right to cancel any reservations if screening questions are not answered. * All communications have to be made by the Airbnb App. No emails, no personal texts, no phone calls, no knocking at the door. • Report any damages or property damage during the first 3 hours after the check-in. No damages or claims are accepted after the check-out. Host makes pictures and videos before the check-in so everything is recorded and kept for the record WITH THEIR TIME STAMP TO PROVE. • No video or commercial filming, Nor commercial live or Face-Timming is allowed. • Host reserves the right to cancel any requests and or reservations if screening questions are not answered promptly. Also if the photo of the profile picture does not match with the person coming in, the Host has the right to deny entry or to evict/expel the person with no refund. Reservations made from a third party are not allowed and it breaks the rule without refund. • ONLY THE GUEST CAN DO THE CHECK IN. No one from the party can do it. We would not give keys, nor pass-codes to anyone different than the main guest. Check-in has to be made by the same person shown in the picture of the Airbnb profile. If you do not have a picture in the profile please add it. If it is a different person the Host has the right to deny entry or to expel/evict or take out the person in the Suite by entering and asking to leave. • If the person comes from other country the Host has the right to request to see the passport and take a picture of it. • If you have any special accommodation requirements different from a regular stay, and from what we offer, including a special temperature needed during certain time of the year, specific allergies, health problems, special needs, or any other requirement not specified here including towels, bedding or toiletries, you need to let us know before doing the reservation, so we can serve you better and to see if we can accommodate you. Host reserves the right to negate the reservation or cancel it if we see we cannot provide accommodation to the special conditions, requests, needs and demands required by the Guest. * If there is a guest with a disability, it would be nice to know ahead to SEE IF WE CAN ACCOMMODATE THEM BETTER. If we are not informed all we can offer is what is listed and shown in the pictures. *Please know there is a step to get into the house, not a ramp, which could be difficult for a wheelchair or to step in if there is a mobility difficulty. Also know that the bathroom has a bath tub which might not be easy to access even though we installed a bar in the wall to hold onto. . We added the handle bar in the bathroom wall, and our front door has the required width, but even though we would like to have more accessible options this is all we can provide at the moment. * Regular pets are not allowed, and even service animals cannot be left inside the Suite alone at any time, nor inside of a car by themselves either. If a service animal the owner needs to respond two questions from the Host before doing the reservation. The questions would be send by text through the APP. If service dog comes it is not allowed to sleep on top of the beds or the couch. Owner must provide bedding for their animal - nor are they allowed to roam outside without a leash at any time. -NO SMOKING of any kind is allowed inside of the Suite. There is an outside patio. If this rule is broken it is an immediate non refund cancellation, and eviction. -No parties nor reunions of any kind. This is a residential area and abides by the city noise regulations. Guest must abide to them too. Same as smoking breaking the rule is penalized with cancellation of contract and leaving the property immediately without refunds. - Florida is humid and has weather changing conditions out of our control. Also bugs including mosquitos. Guest must keep the door closed at all times, and it is responsible for keeping the property without bugs. Host takes care regularly before and after each visit. - Max number of Guests in place is 4 including children. Reservation must state real number of Guests and extra guests not informed will not be allowed. If the reservation is for two, but Guest shows up with 4 people it will be charged for the two additional people $30 per night if the host decides to accept, if not the extra people would need to look for accommodation somewhere else and is not responsibility of the host. More than 4 people staying is not allowed even if they are children. Breaking the rule means cancellation and must leave the property. Also cannot have more than 3 visitors each day. - The towels and linens that you see is what you get for all your stay. We do not provide a towel for each day, so do not throw them to the floor because you will need to use them until you leave if your stay is for a week or less. If you are staying longer we can make an agreement of lending you an extra set of linens and towels, but we would not do your beds for the longer stay because we do not provide concierge services nor cleaning services during the stay. • Know that we have the thermostat in our side of the property, so there is no thermostat in the Suite. And we keep the temperature of the Suite/house all year based on the recommendations of Duke Energy, the company that provides our electricity. If guest needs a special temperature it has to be agreed before doing the reservation as a special accommodation. Know there might be cool air coming from the AC vents during warmer days, or hot air coming from the vents if it is a colder day. Some travelers might need to bring winter clothing for staying inside of the house if they’re not used to air conditioning or to the wintertime. One day the HVAC system might be having to use the AC to cool down the house, and the next day, during wintertime, it is possible we need to put the heating system on. • No smoking of any kind is allowed inside of the Suite/house, but you can use the patio outside under your responsibility. If a guest smokes inside the Suite, it is a breach of contract and everyone will be immediately expelled/evicted with no refunds, and there will be an extra $250 fine charged to the guest who booked. No exceptions, no refunds. • The Suite 1 is a place to relax so no loud noise is allowed inside or outside the property. Guest needs to abide to city regulations of Altamonte Springs. No loud music, no loud TV, nor any type of parties are allowed at all times. This is a residential neighborhood. • If it is a short stay we don't expect you to take off the bedding when leaving, nor to take out the garbage, but to keep the place organized and clean. If it is a longer stay than a week please read below for the longer stay rules. For more than 3 days you need to take the garbage to the garbage can outside in the parking lot. Please do not throw trash on the exterior of the property. • Do not use shoes inside to not bring the outside dirt inside. By keeping the shoes in the shoe rack you don’t get the place dirty, nor the air of the space. We do not provide air purifiers during the stay, but we do use some between guests and we regularly change the HVAC System filter. For allergies refer to the rule about special accommodations. • Know that the towels you get are for the length of your stay. Do not throw them to the floor and please leave them hanging in the bathroom when you leave so they can dry out. For long stays the number of towels would be agreed before the reservation. We usually give one towel per person per week, and one small towel. If you need more towels or bedding you need to let us know before making the reservation, as any other special accommodation request and host reserves the right to accept or deny. • We do not do the laundry of the Suite during a long stay, nor we change the bedding for the guests or do their cleaning services or concierge services. We will give the guest clean bedding sheets to change their beds if longer than 2 weeks with exchange of the dirty laundry. This has to be agreed before the reservation and the messages with the agreement made will be bonding. Guest will be responsible for hiring a cleaning service, and has to be present while the cleaning is made, to make sure the property is properly taken care, and as well to care for their own property. Host is not responsible or liable for loses or damages made the cleaning crew during the guest stay. For over a week stay The Suite has to be clean and in the same conditions it was received. • Do not remove the toilet paper roll, or take away the bottle of shampoo or soap. The toiletries are for all the guests as a courtesy, and this applies to everything you also see in the kitchen and the rooms. You can use what you need, but if you take something, it will changed. If the bottle is empty please leave it in place so we can refill it or replace it. Host has no obligation to supply toiletries, the ones in the Suite are a courtesy, not an obligation. • Please keep the front door of the Suite closed at all times to maintain the AC/heating and to avoid bugs coming inside to the Suite. Florida is humid and might have bugs outside, so it is the Guest responsibility to take care of this and cannot be cause of contract breach, nor discounts. Windows must be closed too. • Guests are responsible economically for damages or loss to the property, or to anything broken or lost inside or outside the Suite, including the objects of the rooms, living room, bathroom, and the patio and garden property. And they will be charged to their card in the account for the price of the current market value. • Guest cannot have any package shipped or brought to property prior, nor during or after the stay. Guest can have food delivered while staying in the suite. Host is not responsible for any delivery the guest asks for. We are not signed for the AirBnb program of delivering groceries. • If Guests leave any personal property after the check out, the objects or property left behind will be forfeited, or deemed abandoned and discarded. We are not responsible for any property you bring inside of the Suite/house, if you leave it behind, or if you lose it. • No additional guest than the allowable amount in the listing or reserved. If you need to have more guest than the 4 allowed in the listing at this time, please ask the host before of booking so we decide if we will allow it or not. If we do, there is a $35 fee for each additional guest per night. If you make a reservation for two people, but three sleep in the Suite, the third guest will be charged. At this time max 4 people can sleep in the Suite including children. Every person in the party has to be reported. • If the Guest has children or infants has to inform the Host to see if we can accommodate them. The Suite has a plastic clear protection for the outlets, but it is not completely secured for children and infants, so to admit them it would have to be under the parents responsibility and liability. The Suite does not have any type of special bedding for infants but we do have a twin bed. If bedding or mattresses are damaged or soiled they would be charged to the Guest as an extra cost. • No firearms are allowed on property. No exceptions. • If it is a longer-term stay, or more than 2 weeks, there are other rules that apply and are stated in the listing, in the real state law, and in the regulations of this city, state and country. And new ones about laundry of the bedding and towels would have to be agreed in writing. • Know there are no laundry facilities for the guests, so you would have to use the public laundry services and pay for them, or hire cleaners to do it. Host is not responsible but Guest is responsible for not damaging or staining the bedding or any other property when washing them. The guest is required to change the bedding regularly, at least every two weeks, and to keep the beds and pillow cases clean so they don't get stained. • Yes you can cook and there is an extractor for the smells, please use it!!! But know it is only one stove-top, and there is an air-fryer, a microwave, a rice cooker, a waffle maker, a coffee maker and a toaster. But if you need a full kitchen or to cook for big parties this might not be the place. • The Guest is required to keep the place clean and as good as they received it. Stains and damages would be charged through AirBnb to the guest. • Keeping the floors and bathrooms clean is a must in longer term stays. We do not offer concierge services. • If any guest stays after 11 a.m. on the date of checkout, without previous agreement with the Host, there will be a fee same as the nightly rate. This rule also allows the Host the right to enter the premises immediately right after the date and hour of the check out, and can throw away belongings left in the Suite. Host can also enforce the check out as an eviction if need be, bringing police officers or Security to secure the premises. • Host is not responsible for the weather, or weather conditions that might affect the trip or even the stay in the Suite. During hurricane season we might lose power or things can happen out of our control, but the Host cannot be liable for any loss or situation resulting from the weather. No refunds either. • Please use the waste baskets in the bathroom, and only flush toilet paper down the toilet. Any repairs that arise from throwing other things to the toilet would be charged to the Guest. • No date changes will be allowed after the allotted cancellation period. No extensions out of the contract, no modifications and no refunds. • For the safely and security of our guests and neighbors, and the enforcement of the house rules we have a CAMERA looking OUTSIDE of the property. • Our Wi-Fi is provided by Spectrum, and we can only provide regular Wi-Fi to the Guest. At this time we do not provide Wi-Fi for working, streaming video or gaming. Nor we are willing to change that service. • For reservations of 7 days or more, guest is responsible to refill consumable supplies, toiletries and cleaning stuff. Anything offered at the Suite is a courtesy and Guest needs to leave the shampoo bottles and all in place, or will be charged for them. • Food and grocery delivery is allowed to the property during the time of the reservation, BUT GUEST HAS TO BE PRESENT. • Please do not block the walkway on the street. You can park in the allocated area and in the grass beside it after the fence. • Any stays 28 days or longer require message request before approval. Longer stays will require a month to month signed lease before approval of the booking. * GUEST CANNOT DO CLAIMS FOR THINGS NOT OFFERED IN THE LISTING. HOST HAS THE RIGHT TO DENY AN UNREALISTIC CLAIM. Maria and Orlando R. ++++++++++++++++++